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Safe Money Monitoring by TCB

TCB has partnered with Carefull to provide our customers with  account, credit and identity monitoring, to protect older adults against fraud, scams, missed bills and money mistakes.

Carefull costs $29.99 per month.
As a TCB customer, this service is completely free.*

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Why Real Simple recognized Carefull with their Smart Money 2021 Award

A smart second set of eyes

In a world with over $50B of scams and financial mistakes every year, Carefull provides a second set of eyes to protect your accounts against fraud, misuse, identity theft, and more. Stay independent and in control, using Carefull to catch small problems before they become big ones. All free courtesy of TCB.

“Carefull got the highest ratings across the board from our judges, who described its ability to help with the family-and-finances tangle as 'huge' and 'super important...”

As Seen In

Connect your accounts and Carefull does the work for you, safely and securely.

All for free for TCB customers, Carefull offers you assurance, alerts, and answers to the money questions that matter most.

Receive smart monitoring & alerts

Stay up to date with alerts and notifications when you record a transaction we don’t recognise or think might be suspicious.

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See the whole picture, across accounts

Connect multiple accounts, and we’ll show you the full picture within seconds. See what money is coming in and going out, which bills are coming up and how much is left in the bank.

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Keep everyone in the loop

If you choose to share alerts with family or professionals, you can add them to your trusted “Circle” of support. Resolve issues together easily, free of charge.

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Secure your credit & identity

We'll watch for misuse of personal information everywhere, from the Dark Web to everyday merchants. You'll alerts when something looks wrong.

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$1M of identity theft insurance

Built-in identity theft insurance and 24/7 concierge support guarantees that, if something does go wrong, you’ll be covered.

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Watch the webinar

Hear Carefull's in-house experts on how to navigate family finances and stay safe against fraud, scams, and hacks.

Insights & Advice

Read some tips & guidance on managing aging money matters from Carefull’s financial caregiving experts.

Collaborate with family

Guard against frauds and scams

What customers have to say

“I am very happy to have Carefull be a ‘second set of eyes’ over my mom’s finances. As someone who is in the financial services industry, I have seen the damage to people’s finances and identity that can result from fraud and abuse. I feel better knowing that if something should arise, Careful will alert me and I can then help my mother take quick action.”

- Dawn Torres-Gale

“I don’t know another app like it... In addition to monitoring bank accounts and transactions at a level of granularity I don't get from my bank, there is a nice repository of guides and information about being a caretaker!”

- Jiaqi Gao

“I am very happy to have Carefull be a ‘second set of eyes’ over my mom’s finances. As someone who is in the financial services industry, I have seen the damage to people’s finances and identity that can result from fraud and abuse. I feel better knowing that if something should arise, Careful will alert me and I can then help my mother take quick action.”

- Dawn Torres-Gale
We are proud to receive an A rating from the Better Business Bureau

TCB Products featuring Carefull

All for free for TCB customers, Carefull offers you assurance, alerts, and answers to the money questions that matter most.

TCB Carefull Checking Account
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TCB Carefull Trust Account
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Do you manage the daily finances of an older adult?

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*Free to customers of The Cooperative Bank. TCB will pay the Carefull service monthly fee on your behalf as long as you are a TCB deposit customer. If you close your deposit account(s) with the bank, TCB will no longer pay this fee (currently $29.99 per month), and you would be responsible for any future fees assessed by Carefull after your TCB deposit account(s) is closed.